Our Impact

Stories behind the numbers   

Each year we help thousands of homeless people to transform their lives. See our latest Impact Report here.

You can see the impact of our services from the numbers below.  But it's the stories of our clients which really show the difference we make. Please take a look at our success stories.

See Danny's story below.

The numbers (2008-2009)

  • 7171 people received housing advice and assistance through the Crisis SmartMove network
  • 1436 people were helped into private rented accommodation through the Crisis SmartMove network
  • 1938 people took part in a learning activity
  • 999 certificates were awarded
  • 504 people gained an accredited qualification
  • 308 people moved into Further Education or training
  • 211 got a job
  • 110 accessed our mental health service

We could not have done this without the help of 10,000 volunteers

How we're doing 

We evaluate our services to see what's working and what's not.  

See our recent evaluation of Crisis Skylight Newcastle showing the impact of our centre.

You can also look at the evaluation of SmartSkills, our person-centred learning and skills pilot programme.

Find out too how our volunteering programme is doing.

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