Turned Away: the treatment of single homeless people by local authority homelessness services in England

Author: Sarah Dobie, Ben Sanders, Ligia Teixeira

Description:
Eight mystery shoppers visited 16 local authorities across England to examine the quality of assistance single homeless people receive from Housing Options and homelessness services. The report reveals that at the majority of visits mystery shoppers were not adequately assisted.

Turned Away: the treatment of single homeless people by local authority homeless services in England

Pages: 46

Download: Download MysteryShopping_Report_FINAL_WEB.pdf

Hardcopy available: No

Executive Summary - Turned Away: the treatment of single homeless people by local authority homeless services in England

Pages: 12

Download: Download MysteryShopping_ExecSummary_Final_web.pdf

Hardcopy available:
No

Read more about...

< Back

Homelessness ends here

Find out how