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Thank you for helping people move beyond homelessness

The problem: Britain’s housing system is broken – and people are paying the price. 

A chronic shortage of affordable housing. Soaring rents. Stagnant wages. Discrimination. Cuts to essential welfare support. Across the UK, people are being pushed into homelessness by a system that no longer functions. 

People are being unfairly shut out of support systems simply because they don’t have savings, ID or a guarantor. They’re forced to navigate long waiting lists, rigid criteria, and landlords who won’t accept them. So even when a home is available, the hurdles are often too high to clear. This isn’t just difficult – it's deeply unjust. 

  • Only 2.7% of rental properties in Great Britain are affordable on housing benefits.  
  • Over 180,000 social homes in England have been lost in the last decade. 

Source: Crisis analysis of data from the Ministry of Housing. 

The solution: Your gift today could support Crisis’ strategic response to the challenges people face when trying to find a home. 

Together, we can change hundreds of lives – and push the system to change too. 

You and the Crisis community could help us: 

  • Build trusted relationships with landlords and open new routes into the private rental market for people who are too often overlooked. 
  • Ensure every home meets regulations for safety, quality, stability, and suitability. When a home falls short, we gather evidence to challenge landlords and push for long-term change. 
  • Provide long-term support through one-to-one coaching. Our Lead Workers stay with people as they settle in – helping them set up bills, understand their tenancy rights, access local services, and build confidence for the future. 
  • Push for housing reform as part of our wider campaigning to end homelessness. 

 

Donate now

Yasmin’s story: A Safe Place to Start Again

Yasmin is standing in her kitchen holding a mug of tea.

Yasmin had been working for the government in Oxford when her contract ended unexpectedly and she was asked to leave in under two weeks. Her landlord wouldn’t accept housing benefits, so she had no choice but to put her belongings into storage and find somewhere else to sleep. 

She spent nights in shopping centres and on coaches between Oxford and London. On one late-night journey, she was verbally abused by another passenger, leaving her frightened and alone. 

When Yasmin reached out for help, Crisis arranged a hostel room where she could finally rest safely. With support from her Crisis coach, Will, she has since moved into a shared, all-female house. Crisis also helped by covering her first month’s rent, giving her the stability she needed to begin again. 

Yasmin is now searching for work and rebuilding her life. For the first time in a long while, she feels hopeful about the future.

£1,600 could contribute to a deposit and first month's rent for a one bed property to help someone secure a new place to live. 

£2,750 could help ten people set up their new home, helping each pay for a bed, fridge, cooker or washing machine, as well as dinnerware, cookware and bedding. 

£4,224 could provide a month of support from one of our lead workers, who helps people develop skills to find, secure, and maintain a home or job. 

£100 per month could provide a week of support from our Intensive Case Management Team, who work with people dealing with complex issues such as poor mental health or drug or alcohol dependency. 

£199 a month could help a person facing complex barriers, through holistic, consistent support so that they can build trust and confidence and work towards leaving homelessness behind for good. 

£352 per month could provide a month of support from one of our lead workers, who are the main point of contact for the people they work with, providing consistent, tailored one-to-one support on their journey out of homelessness. 

How your support helps people out of homelessness

When someone comes to Crisis for help out of homelessness, they receive a warm welcome from a member of our Engagement and Assessment team. 

We talk through their situation and make sure that anyone who would benefit from services, support and advice elsewhere are signposted and referred. When we are best placed to help, we rapidly allocate a Lead Worker and they become a Crisis member.  

When Yasmin reached out for help, Crisis arranged a hostel room where she could finally rest safely. With support from her Crisis coach, Will, she has since moved into a shared, all-female house.  

“Crisis acted immediately. When I walked in, the staff welcomed me with kindness, food, and a private room. Seeing a bed felt like a miracle.” Yasmin, former Crisis member.

Crisis members can engage with our learning and skills programmes while working with their Lead Workers. Programmes include vocational training, technical qualifications and equipment to help someone find their way back into employment.  

Crisis members can also take part in arts and wellbeing sessions, and practical sessions to help with finding, securing, and maintaining a home. 

Yasmin is now searching for work and rebuilding her life, feeling hopeful about the future once more. 

“Becoming homeless taught me to value the simplest things — food, safety, and sleep. I still struggle with anxiety and confidence, but I feel hopeful now. My goal is to rebuild my independence, cook for myself, and slowly reconnect with society.” Yasmin, former Crisis member.  

The goal of all our work with Crisis members is for them to find a safe, decent, and affordable home. Yasmin found a place to call home thanks to the support of her lead worker, Will, who helped her move into a shared, all-female house. Crisis also covered her first month’s rent, giving her the stability she needed to begin again. 

“Without Crisis I don’t know how I would have coped. Their support gave me stability, comfort, and the chance to start rebuilding my life.” Yasmin, former Crisis member. 

Why donate to Crisis

We are the national charity for people facing homelessness. We know that homelessness is not inevitable. We know that together we can end it.

Your donation helps to fund our year-round work with people experiencing homelessness. We offer individual tailored support to help people access benefits, healthcare services, employment opportunities, and more.

Our main aim is to relieve the huge pressure of homelessness, by helping people find safe and affordable homes.

We campaign on the political changes needed to end homelessness for good and conduct research to understand and highlight the scale, causes and consequences of homelessness.

How we spend your pound

For every £1 we spend on fundraising, we raise £3.14 to fund our charitable services.

Our fundraising promise

We are registered with the Fundraising Regulator and promise to be honest, respectful, and accountable in how we treat you.

Where we give example stories about our members, we promise these are genuine experiences, even if their names or photos are changed to respect their privacy.

Although we cannot guarantee your donation will be spent on specific items or services, we can guarantee your donation will be used wherever it is needed most to help our work all year round with people facing homelessness.

Contact our Supporter Care team

Please contact our supporter helpline if you have any questions about making a donation to Crisis. You can also contact us if you would like to change the way we communicate with you.

supporter.helpline@crisis.org.uk

08000 384838

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