How we can help you at Crisis Skylight Birmingham

Skylight Birmingham
Our Services

At Crisis we offer a variety of services to help you find your way out of homelessness.
We can help get you set up for a more stable and secure future


We will help you build your confidence, motivation and help you reach your employment goal. You will receive:

•        Support from a dedicated coach who will work with you towards your goals including opportunities to increase your employability skills through OCNWM accreditations
•        Support with job applications, CV writing and interview preparation.
•        Access to courses through Crisis and external providers.


Progression Coach - one to one and coaching support to remove barriers and end homelessness:
•        Support with exploring housing options, including local authority, private rented and housing association accommodation.
•        Information, advice and guidance around welfare benefit entitlement/applications and assistance with accessing specialist support.
•        General advice and guidance around Mental Health, Training & Volunteering, Health & Wellbeing, Drug & Alcohol, including support to access specialist services.


Housing coach - specialist housing advice, support and guidance including help to access private rented accommodation:
•        Advice and support with more complex housing issues and referrals to specialist advice agencies.
•        Support with accommodation searches, property viewings and help to negotiate with landlords.
•        Support to maintain a tenancy and Renting Ready accredited training.


Since March, Crisis Skylight Birmingham have been offering our member remote learning opportunities in the field of Essential Skills, Smart Skills, Tenancy Skills, Creative Arts, and Health and Well-Being.

The following courses will be running throughout the winter months. Most of the courses are tailored to individual needs but some group activities/start dates will be tailored based on referral responses.
This is a dynamic programme, and we will be changing/adding courses in response to member needs and lockdown measures. 

Crisis Skylight Birmingham

Winter Learning Offer 2021

Course Title Tutor Details Delivery
Yoga Rebecca (referral
via Sophie)
One hour yoga for session with Rebecca. Suitable for beginners and
intermediate. Referral to Sophie who will follow up with health questionnaire and
details of what is involved
Tuesdays 2pm
From 19th Jan
Tenancy Skills and
Renting Ready
Leanne Beard Explore different housing options, how to find a property, understand different
tenancy types, costs and bills, rights and responsibilities etc.

Renting Ready Units 1, 2, & 3 available or non-accredited Tenancy Skills
Email, Post
Using your computer
and online basics
Issy Johnson Learn the basics of using a computer, setting up email accounts, using internet
search engines and how to stay safe online. Members should already have a
device and access to the internet to do this course.
Book Club Issy Johnson Members will be sent a book and activity pack. Sessions will be in groups and
will meet weekly over zoom. Particularly aimed at members who are socially
isolated and want to improve their confidence and networking, discussion skills
and wellbeing. Opportunities for meeting new people, and discuss topics of
mutual interest.
Everyday Beginners
Issy Johnson Focusing on understanding utilities, payslips, credit cards and interest rates at a
beginner level.
Email, Post
Everyday beginners
Issy Johnson Beginners English with focus on documents required for employability such as
covering letters, CVs and job applications.
Email, Post
Level 1 Health &
Safety in a
Steve Peckover This qualification forms part of the application for an Operatives (Green) CSCS
Card. This course is suitable for members who are looking to gain employment
in Construction or Security industries.
Phone Calls
Zoom, Test
Preparing for CSCS
(Health Safety and
Environment Test)
Steve Peckover Preparing for CSCS offers knowledge and training for those who wish to gain a
CSCS Card and find employment in Construction or Security work. Members will
be sent either a workbook or access to the CITB app for revision and tests will
be booked externally with CITB.
Email, Post
Artist Mentoring (1:1) Danielle Phelps 1:1 Goal setting based on individual’s creative interests. Previous sessions have
included developing a craft skill, making art for your home, creating a digital
photography portfolio or setting up a creative business. All levels and interests
Phone Calls
Digital Photography
Danielle Phelps Create your own digital photography portfolio whilst learning about urban and
street photography using landscape, portraiture and closeup techniques. No
prior experience needed. All levels welcome!! Members will need a device for
taking photos and access to zoom to participate.
Small Groups
Smart Skills Richard Price
Azreen Abdullah
Developing Confidence and Self Esteem
Identify ways of building self esteem
Outline a personal budget
Developing Assertiveness
Demonstrate assertive behaviour in a given situation
Understanding Stress
Identify support available to individuals experiencing stress
Personal Development
Produce an Action Plan for achieving these goals
1:1 or group
Email, Post

If you would like further details, please contact us using the contact form below

All are welcome at Crisis.
Together, we continue to build an inclusive culture that encourages, supports,
and celebrates the diverse voices of our members experiencing homelessness.
Crisis is a safe place to come and be yourself.

Your details will only be used to process your enquiry and will not be used for marketing purposes.