Volunteer at Crisis at Christmas in Birmingham

Crisis at Christmas is a unique volunteer effort that provides immediate help for our Members (those who are, or at risk of becoming, homeless) at a critical time of year. By volunteering with Birmingham's Crisis this Christmas you can make a real difference to people experiencing homelessness in Birmingham. We have a range of Christmas events over December and into early January and will need a range of volunteers over this time, including kitchen staff, drivers, entertainers and key service providers. At Crisis we value diversity, promote equality, and challenge discrimination, and we encourage and welcome applications from people of all backgrounds. Follow the links below to find out more and apply for a role!

Roles Still Available

We are looking for general volunteers to help us at our Carol Concert on Thursday 2nd December.


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Birmingham Wishlist

Crisis at Christmas wouldn't be possible without the generosity of hundreds of people.


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ROLES FULL - Group Workshop Volunteers

We are looking for performers and workshop leaders to share their creative talents with our guests.


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Professional Services

Professional Services Volunteers provide our guests with a range of skills and advice. e.g. GP's....


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ROLE FULL - Kitchen Volunteers

Help us to cook and serve our Christmas lunch to our guests!


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ROLES FULL - Guest Contact Volunteers

This year tackling isolation is more important than ever. The connection roles are vital to ensur...


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ROLES FULL - Transport

Our transport volunteers will be vital this year to ensure we can provide all our guests need to...


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Warehouse and Set-Up

Supporting us with the packing and picking of gift bags and the set-up of our Christmas event.


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We will provide a range of services and activities on wellbeing days – advice, health check and salon appointments as well as small group activities from yoga to arts and crafts. Guests on wellbeing days will also receive a meal and refreshments throughout the day.

Our Christmas events are for Crisis members only. If you are homeless or living in temporary accommodation you can sign up with us by contacting ourSkylight.
Phone: 0121 348 7625

You will be able to see the venue you are based at when you log in to sign up to your shifts. If you have any questions, please email ccbirmingham@crisis.org.uk 

 We work closely with partner organisations across the city to ensure all members and guests accessing Birmingham’s Christmas have access to accommodation. Staff will be available at all Christmas events to provide information, advice and guidance around housing options for any guests that require this.

Some of our roles require previous experience or qualifications and others do not. 
 
Professional service volunteers, such as those completing health checks or haircuts will require the relevant qualifications and public liability insurance. 
 
We are looking for volunteers with experience of supporting people who are homeless or other vulnerable adult groups for some roles that are working closely with guests, this includes our Christmas Dinner Companions who will be volunteering in pairs to support a group of guests for the day. 
 
Information about each role will be listed on our website and throughout your volunteer application form. Please check this information before applying to ensure you are applying for the most suitable role for you.

We are pleased to announce that our Christmas day event will be returning this year, providing Christmas lunch and access to services and activities.

In 2020 the Christmas offer had to be radically reviewed and redesigned to respond to the impact of the coronavirus pandemic. We have learnt a lot through our review and evaluation of last Christmas and as a result are making some changes to how we run our project in future. In Birmingham we are working alongside some members to coproduce the Christmas offer this year and hope that this will bring the best of both 2020 and previous Christmas’ for our guests.  

We received a huge amount of positive feedback in 2020 from guests that received our gift bag and food hamper deliveries and so we will be continuing this offer in 2021.

 Of course, you are welcome to volunteer in a new shift, location or a different role if we have space available.