Christmas Events Volunteer

About our Christmas event

Every Christmas we deliver a programme of events and support to people at one of the hardest times of the year. At Christmas and throughout the year, we help people directly out of homelessness, and campaign for the social changes needed to solve it altogether. We know that together we can end homelessness.

About the role

Events volunteers are vital to the smooth running of Christmas. You will do this by providing a welcoming face at events for Crisis Skylight Merseyside. This may include helping at events such as a Carol Service or trips out in the local area. It may also include helping with serving refreshments, welcoming guests and wayfinding; and, the setting up and clearing down promotional stands and other equipment. No experience needed, just a willingness to get involved and make a positive change this Christmas.

Please note, there are limited events throughout December to support.

Core tasks and what you will achieve

The tasks for events volunteers are varied, you may be asked to:

  • Assisting with tasks such as registration of guests, giving out information and supporting activities that are taking place 
  • Directing guests to facilities and where they need to be 
  • Help set up and set down stands and other promotional materials before the event has started and after the event has finished 
  • Attend any briefings from staff about what the events will entail 
  • Publicise the work of Crisis at the event by talking to people and distributing promotional material 
  • Provide information and help to any members who may attend the event 
  • Be available for the duration of the event 

This list is not exhaustive, you could be asked to undertake any reasonable task.

The skills & experience we are looking for

  • An understanding of people’s motivations in attending events and how you can best promote Crisis to them 
  • Ability to follow instructions and also take the initiative where required 
  • Flexibility in terms of the tasks you are asked to undertake at the event
  • Friendly and confident in talking to a range of people 
  • Good time-keeping and reliability 
  • Non-judgmental, patient and friendly 
  • An understanding of the importance of confidentiality and maintaining boundaries 
  • Be positive, productive and have a passion to help end homelessness 

Additional information

We strive to ensure that our services are welcoming, remain relevant and are fully accessible to everyone that we help and support. We are particularly welcoming of volunteers from diverse and other marginalised communities, as this helps us ensure the best experience for those that we are here to help. People who have lived experience of homelessness are also particularly welcome to apply.

Event locations vary.

All Crisis volunteers are asked to:

  • Comply with Crisis policies including health and safety, data protection and code of conduct at all times
  • To  maintain the privacy and confidentiality of all accessible information about guests and the organisation
  • Be positive, productive and have the passion to help end homelessness