Driver Volunteer


About our Christmas event

Every Christmas we deliver a programme of events and support to people at one of the hardest times of the year. At Christmas and throughout the year, we help people directly out of homelessness, and campaign for the social changes needed to solve it altogether. We know that together we can end homelessness.

About the role

Driver volunteers are vital to the smooth running of Christmas. You will be supporting Crisis at Crisis and our members with deliveries of hampers and packs. Providing members who may be socially isolated with items to support their wellbeing at Christmas time.

We are looking for experienced drivers with access to their own vehicles to support with our delivery service to Crisis members. You will work closely with staff and other volunteers to ensure the safe and timely delivery of packages such as hampers and wellbeing packs. Ideally you will have a good knowledge of the surrounding areas, and for insurance purposes you must have a full driving license, have access to your own vehicle, have insurance which covers you for voluntary activities, have no more than 6 points and be 18+.

Core tasks and what you will achieve

  • Transporting hamper, packs and other goods to members’ addresses 
  • Checking in and out of your shifts with your supervisor 
  • Reporting to your supervisor any concerns raised during shifts or any failed deliveries  
  • Reporting to your supervisor any concerns raised during calls regarding a person’s wellbeing or safety  
  • Maintaining client confidentiality  
  • Following role risk assessment and COVID-19 guidance 

This list is not exhaustive, you could be asked to undertake any reasonable task.

The skills & experience we are looking for

  • Volunteers must be 18+
  • Volunteers require access to their own vehicle and suitable insurance cover and details provided to Crisis  
  • This role is subject to a DBS check 
  • This role is subject to a DVLA check 
  • Ability to follow instructions and also take the initiative when required 
  • Good time-keeping and reliability
  • An understanding of the importance of confidentiality and maintaining boundaries 

Non-judgmental, patient and friendly  

Be positive, productive and have a passion to help end homelessness 

Additional information

We strive to ensure that our services are welcoming, remain relevant and are fully accessible to everyone that we help and support. We are particularly welcoming of volunteers from diverse and other marginalised communities, as this helps us ensure the best experience for those that we are here to help. People who have lived experience of homelessness are also particularly welcome to apply.

Event locations vary.

All Crisis volunteers are asked to:

  • Comply with Crisis policies including health and safety, data protection and code of conduct at all times
  • To  maintain the privacy and confidentiality of all accessible information about guests and the organisation
  • Be positive, productive and have the passion to help end homelessness