Wellbeing pack volunteer

About our Christmas event

Every Christmas we deliver a programme of events and support to people at one of the hardest times of the year. At Christmas and throughout the year, we help people directly out of homelessness, and campaign for the social changes needed to solve it altogether. We know that together we can end homelessness

About the role

Wellbeing pack volunteers are vital to the smooth running of Christmas. Part of our Crisis at Christmas offer will be to prepare hampers and wellbeing packs for our guests and members. We are looking for volunteers to support the sorting and packing of these items for Christmas guests and members. This could include helping to sort donations into gift categories, to packing personalised hampers of items for guests. No experience needed, just a willingness to get involved and make a positive change this Christmas.

Please note, there are limited dates throughout December to support.

Core tasks and what you will achieve

The tasks for wellbeing pack volunteers are varied, you may be asked to:
Sort count and organise donations
Prepare generic hampers/wellbeing packs
Prepare individual hamper/wellbeing packs
Sort and organise hampers/packs ready for delivery
Complete e-learning to accompany the role
Liaise with staff and other volunteers making deliveries

This list is not exhaustive, you could be asked to undertake any reasonable task

The skills & experience we are looking for

Good organisational skills
Good attention to detail
Good time-keeping and reliability
Non-judgmental, patient and friendly
An understanding of the importance of confidentiality and maintaining boundaries
Be positive, productive and have a passion to help end homelessness

Additional information

We strive to ensure that our services are welcoming, remain relevant and are fully accessible to everyone that we help and support. We are particularly welcoming of volunteers from diverse and other marginalised communities, as this helps us ensure the best experience for those that we are here to help. People who have lived experience of homelessness are also particularly welcome to apply.

All Crisis volunteers are asked to:

Comply with Crisis policies including health and safety, data protection and code of conduct at all times
To  maintain the privacy and confidentiality of all accessible information about guests and the organisation
Be positive, productive and have the passion to help end homelessness.