Volunteer with Crisis shops

Our shops are open.


Our shops are located in London. We work with local communities and volunteers to create shops customers love. 

We also provide opportunities for Crisis members to gain work experience in various aspects of retail, build self-confidence, sell arts and crafts and be active in the community in which they live.

The shops extend the reach of the Crisis brand and directly support political and fundraising campaigns against homelessness.

As a volunteer with Crisis shops you will help our shops to raise the necessary funds to support our functions and services to end homelessness. You will be volunteering with a motivated team of people in a fun and dynamic environment.


Find your answers here

We are looking for volunteers to be welcoming and helpful to our customers in our shops. You will also be assisting the shop manager with various tasks and duties in order to run the shop effectively. You will carry out various retail tasks including sorting, pricing, steaming, visual merchandising, customer service and operating a till in a shop environment.

We are looking for people who have a commitment to Crisis’ purpose and values including equality and social inclusion. You should feel comfortable talking to customers or have prior customer service experience and have an interest or experience of working in a retail environment.

You will be part of a dynamic team and have support and training to develop retail and customer service skills. You will gain workplace experience in a national organisation. We can also provide references for prospective employers.