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Crisis Can Coordinator- Scotland

About Crisis 

Crisis is the national charity for homeless people. We are committed to ending homelessness.

Every day we see the devastating impact homelessness has on people’s lives. Every year we work side by side with thousands of homeless people, to help them rebuild their lives and leave homelessness behind for good.

Through our pioneering research into the causes and consequences of homelessness and the solutions to it, we know what it will take to end it.

Together with others who share our resolve, we bring our knowledge, experience and determination to campaign for the changes that will solve the homelessness crisis once and for all.

We bring together a unique volunteer effort each Christmas, to bring warmth, companionship and vital services to people at one of the hardest times of the year, and offer a starting point out of homelessness.

We know that homelessness is not inevitable. We know that together we can end it.


Role outline and the difference you will make

Here at Crisis we rely on the generosity of our supporters, donors, volunteers and fundraisers to enable us to deliver our services.


Your role will help to grow and develop the Crisis collection tin project, taking responsibility for a minimum of 1 tin in your local area. On average static collection tins raise £128 per year.

We are asking our volunteers to proactively identify at least 1 local business or organisation that could host a Crisis collection tin. This could be your local newsagents, beauty salon, green grocers, pub or your place of work.


Volunteers would not need to be available at a set time, but would need to commit to making sure that your tin is cleaned, emptied, counted and banked. We hope that this means it will be flexible a volunteer opportunity for those with other commitments.


What you will gain

  • Informative and structured induction to the role and the organisation
  • Access to support as and when required including supervisions with your supervisor
  • Experience in working for a national charity and the opportunity to develop an understanding of the charity sector
  • Develop personal skills, including gaining valuable insight and experience in fundraising
  • The opportunity to be part of an influential network of volunteers and meet new people
  • References provided

Core tasks and what you will achieve

  • Proactively identifying local businesses or organisations that could host a Crisis collection tin for a minimum of 3 months.
  • Ensure that the host organisation is aware of their responsibilities as a host
  • Working with the Scotland Fundraising Manager to ensure all supporters have a positive experience of supporting the charity.
  • Providing Crisis collection boxes to local supporters and monitoring these
  • Emptying collection boxes on a regular basis, counting and banking donations
  • Maintain accurate records of venues holding boxes, how much each collection box placed raised – you will be provided with a spreadsheet to facilitate this
  • Provide feedback on local supporters to the Scotland Fundraising Manager in particular any further fundraising opportunities that you may have identified
  • Provide banking/donations sheets and details to Scotland Fundraising Manager
  • Follow the direction of the Scotland Fundraising Manager
  • Keep up to date with Crisis’ key messages, speaker resources, fundraising initiatives and news


The skills & experience we are looking for

  • Excellent planning and organisational skills
  • Record/book keeping
  • Friendly with good interpersonal skills
  • Able to take initiative in a wide range of settings
  • A positive, can-do attitude
  • A clear interest in, and ability to speak knowledgably about the work that Crisis does (information and briefing about our work will be provided in the volunteer induction)


Additional information

All Crisis volunteers are asked to:

  • Comply with Crisis policies including health and safety, data protection and code of conduct at all times
  • To maintain the privacy and confidentiality of all accessible information about members and the organisation
  • Be positive, productive and have the passion to help end homelessness

All materials and a full information pack and briefing will be provided.