Volunteer in London

Volunteering year-round in London

Volunteering vacancies in London take place at Crisis Skylight London, our education, training and employment centre for homeless people, and in Crisis' corporate offices.  

Head Office Volunteering

Crisis at Christmas- Head office volunteering roles

We are currently recruiting Head Office volunteers for our upcoming Crisis Christmas project to support the volunteers in the Christmas week.

Crisis at Christmas operates a network of temporary day and residential centres across London providing services and support for over 3500 homeless and vulnerably housed people. We operate 10 centres over the Christmas period (22 - 30 December inclusive) serviced from our Warehouse and Operations centre in South London. We rely on the 9500 volunteers who contribute their skills and time to make Crisis at Christmas happen each year and are seeking to better engage with and support these volunteers. 

Resources Admin Assistant

The Resources Administration volunteer works as part of the Resources team and assists the Resources Co-ordinator with administration of the gifts in kind processes and procedures which track the progress of donations of resources from a donor’s pledge to final delivery and storage in Crisis at Christmas warehouse. 

This role provides exposure and practical experience of liaising with corporate donors, social enterprises, charities and individual donors who donate meal ingredients, materials, equipment, facilities, people and resources for Crisis at Christmas.

For more information on this role download the Resources Admin Volunteer role description. If you are interested in this role please complete the application form and email it to volunteering@crisis.org.uk or send it to: The Volunteering Dept, Crisis, 66 Commercial St, London, E1 6LT by closing date of 14 September.

Operations Support

Running Crisis at Christmas is a huge logistical challenge and this is an opportunity to play a crucial role behind the scenes making it all happen, supporting the operations team, warehouse staff and transport team who will deal with almost 50 tons of food and 100 vehicles to make this project happen.

The Volunteer will work with the Technical Logistics Manager and Volunteering team to ensure enquiries from Christmas volunteers are answered quickly and courteously, both by phone and by email, within agreed timelines.

For more information on this role download the Operations Support Volunteer role description. If you are interested in this role please complete the application form and email it to volunteering@crisis.org.uk or send it to: The Volunteering Dept, Crisis, 66 Commercial St, London, E1 6LT by closing date of 14 September.

Activities and Entertainments

Entertainment and engagement activities are an integral part of the Crisis at Christmas (CC) week.  We recruit a wide range of performers from musicians to film clubs and circus acts who all play a vital role in making the Crisis at Christmas centres a fun and welcoming place to be. We also encourage guests to participate in workshops including football, arts and crafts, literacy and everything in between.  We aim to inspire guests to continue learning and developing skills in the New Year. 

Education and engagement can transform the lives of homeless people and Crisis at Christmas provides an exciting opportunity to involve our guests in a range of activities.

The Volunteer will assist with the planning and delivery of the Crisis at Christmas Activities and Entertainments programme.

For more information on this role download the Activities and Entertainment Volunteer role description. If you are interested in this role please complete the application form and email it to volunteering@crisis.org.uk or send it to: The Volunteering Dept, Crisis, 66 Commercial St, London, E1 6LT by closing date of 14 September. 

Community Partnerships and activities  

In recent years we have set up a series of temporary Christmas Day Centres in Schools and Colleges in inner London. Being able to return to the same buildings each year gives us the opportunity to develop close working relationships with service providers and community organisations in the locality of the centre. This enables us to link our clients into ongoing programmes of support in the community and enhance our project as a vital week of outreach over the Christmas period. 

A fundamental part of our Community Partnerships drive is the Focus On Your Future event – an opportunities fair designed for organisations to promote educational, volunteering and employment opportunities to our guests with a view for future engagement in the New Year. 

The Volunteer will assist the Community Partnerships Coordinator to research and contact educational and creative arts organisations to run activities throughout the week of Christmas.

For more information on this role download the Community Partnerships Volunteer role description. If you are interested in this role please complete the application form and email it to volunteering@crisis.org.uk or send it to: The Volunteering Dept, Crisis, 66 Commercial St, London, E1 6LT by closing date of 14 September. 

Engagement Team Admin

This role is to provide administrative support to the planning and delivery of the Crisis at Christmas engagement team (which includes Activities, Entertainments and Community Partnerships as mentioned above).

For more information on this role download the Engagement Team Admin Volunteer role description. If you are interested in this role please complete the application form and email it to volunteering@crisis.org.uk or send it to: The Volunteering Dept, Crisis, 66 Commercial St, London, E1 6LT by closing date of 14 September.  

Guest Support

This role will provide exposure to and experience in improving guests’ access to opportunities to engage in CC services and activities, with a specific focus on overcoming the barriers faced by international guests at Crisis at Christmas.

This will include developing and implementing a plan of tailored services and activities, recruiting volunteers as translators and interpreters to aid in service delivery and developing effective methods of communication informing international guests of both CC services and external opportunities available to them. It provides the opportunity to develop skills in these areas in a supportive environment, with the freedom to lead on and take ownership of work.

The volunteer will assist the Guest Support Coordinator to research and develop new approaches to increase guest participation with Crisis at Christmas and year-round-services.

For more information on this role download the Guest Support Volunteer role description. If you are interested in this role please complete the application form and email it to volunteering@crisis.org.uk or send it to: The Volunteering Dept, Crisis, 66 Commercial St, London, E1 6LT by closing date of 14 September.  

Call and Support centre

In the run up to Christmas, Crisis HQ opens a small call centre to process up a high number of enquiries and applications from prospective Christmas volunteers. We need volunteers to support us in the efficient running of the call centre. This will involve answering telephone and e-mail enquiries and generally supporting the work of the volunteer team in this large scale Christmas recruitment.

For more information on this role download the Call and Support Volunteer role description. If you are interested in this role please complete the application form and email it to volunteering@crisis.org.uk or send it to: The Volunteering Dept, Crisis, 66 Commercial St, London, E1 6LT by closing date of 14 September.   

Services and Skylight Volunteer Support

The Volunteering Department is responsible for all aspects of volunteering recruitment and management at Crisis Skylight and provide support to the different teams with their volunteer placements and offer ongoing support to the volunteers.

Amongst various responsibilities the volunteer will provide administrative support to the planning and delivery of the Crisis at Christmas services and member volunteering programme.

For more information on this role download the Services and Skylight Volunteer Support role description. If you are interested in this role please complete the application form and email it to volunteering@crisis.org.uk or send it to: The Volunteering Dept, Crisis, 66 Commercial St, London, E1 6LT by closing date of 14 September. 

Events and Community Fundraising Intern - Crisis Christmas Party

You will work within Crisis’ busy Events and Community Fundraising team, supporting them in delivering the Crisis Christmas Party. The community fundraising activity will see hundreds of people across the UK hold a Christmas Party in aid of Crisis.

This role will help steward supporters, encouraging them to fundraise and making sure they have everything they need to make their parties a success. You will also take the lead on our presence on Facebook, making sure that it is regularly updated with interesting and appropriate content, encouraging engagement with supporters and the sharing party stories. Crisis Christmas Party week is set to take place from the 7– 13 December.

For more information on this role download the  Crisis Christmas Party Intern role description. If you are interested in this role please complete the application form and email it to volunteering@crisis.org.uk or send it to: The Volunteering Dept, Crisis, 66 Commercial St, London, E1 6LT by closing date of 10 September. 

Crisis Shops

Retail Assistant 

Crisis plans to open 10 shops in two years, the first shop is opening on Mare Street, Hackney. 

The Crisis shops will primarily sell donated goods sourced from the community but we will also pilot a small range of bought- in goods and pop-up members’ art sales. Crisis will work with the local communities and volunteers to develop shops that customers like and that engage people with the Crisis mission and advocate for homeless people across the UK. 

They will also provide opportunities for Crisis members to gain work experience in various aspects of retail, build self-confidence, sell arts and crafts and be active in the community in which they live.

The shops will extend the reach of the Crisis brand and directly support political and fundraising campaigns. 

For more information on this role download the Retail Assistant Volunteer role description. If you are interested in this role please complete the application form and email it to volunteering@crisis.org.uk or send it to: The Volunteering Dept, Crisis, 66 Commercial St, London, E1 6LT.

Crisis Skylight London volunteering

Crisis Skylight London is an award winning and dynamic education, training and employment centre for homeless and vulnerably housed people.

It offers practical and creative workshops in an accessible and inspiring environment together with formal learning opportunities that lead to qualifications and can help people to find work. Employment and training is the single most important route out of homelessness.

A wide range of learning opportunities includes art, music and drama, vocational courses and basic skills training to help people feel better about themselves, develop new skills and motivation.

Fashion and Clothes making volunteer (Female only)

This class is part of a women’s only programme at Crisis Skylight, an activity centre for homeless people. This is a great opportunity for someone working or studying in the Fashion/Textiles area to gain experience of helping to run a class for people who have experienced homelessness. 

For more information on this role download the Fashion Volunteer role description. If you are interested in this role please complete the application form and email it to volunteering@crisis.org.uk or send it to: The Volunteering Dept, Crisis, 66 Commercial St, London, E1 6LT by the closing date of 20 September.

Join a Crisis Collection for World Homeless Day

Volunteer collector

Around the world people like you will act on Saturday 10 October to raise awareness and the urgent funds needed to tackle homelessness.

Your help is needed to collect at locations around London. You can join a pre-organised collection on a number of dates or start your own.

To join a collection, please complete this application form to indicate your availability and email it to fundraise@crisis.org.uk or send it to: Crisis, 66 Commercial St, London, E1 6LT.

We will send you a collection tin, seals and a letter of authority. You can only collect using closed tins, so please ensure yours are sealed with the sticker we provide.

Volunteer roles on offer change all the time

You may want to:

Homelessness ends here

Find out how