Digital solutions to social exclusion Response from Crisis, the national homelessness charity

2 November 2005

Chris Askew, director of fundraising said: “Having a mobile phone or access to the internet means that homeless people do not need to put their lives on hold. Despite not having an address they can still access the help and support they need or get into work and training. Many of our clients at our activity centre Crisis Skylight, regularly come in to use the internet. Crisis supports any government initiatives to make it easier for homeless people to use technology to overcome their problems, but the challenge will be in the delivery.”

· The ODPM report highlights the Crisis Skylight Activity centre as an example of a successful ITC project. · Crisis Skylight is one of the latest in a range of innovative services from Crisis. It opened its doors in September 2002 and follows a different approach to tackling homelessness. It is designed to be very different from a day centre: it is a centre where homeless people take part in free practical and creative workshops ranging from IT to Tai Chi. Activities are open to all and encourage homeless people to integrate with the general public. Participants are able to try new and interesting activities and build their confidence and skills. · Crisis Open Christmas provides access to the help and support that homeless people need at what is a particularly difficult and lonely time for many. Services available include medical, housing advice, counselling, access to the Internet and a chance to try out a course or activity that can be continued in the New Year. For further information, filming opportunities within Crisis Skylight or to request images of homeless people using the Crisis Skylight IT suite please contact the Crisis communications team on 0207 428 3831/3880 or 07973 372 587 Notes to Editors: 1. Crisis is the national charity for single homeless people and works year-round across the UK helping people fulfil their potential and transform their lives. Crisis helps rebuild the lives of homeless people by helping those trapped in the cycle of homelessness and raising awareness of their plight. The charity estimates that there are around 380,000 hidden homeless people in Britain, living in hostels, temporary bed and breakfast accommodation, and squats or sleeping on the floors of friends and family.

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