Policy & Research

With more than 40 years of work, we've built up a huge body of expertise and experience directly influencing policy and practice in a number of areas. We also deliver and commission research to better understand the causes and nature of homelessness. 

Recommended reading

Cover of Sustain report

Turned Away

Exploring the quality of assistance single homeless people receive from councils across England.

Universal Credit FAQs

Universal Credit FAQs

Answers to some of the more frequently asked questions about the Government's new benefit system.

Housing Benefit cuts briefing

Housing Benefit cuts

A briefing on all the recent and forthcoming cuts to Housing Benefit.

Latest Policy & Research

Response to government: Crisis response to the local welfare provision in 2015/16 consultation

Government consultation on local welfare provision in 2015/16

Download PDF (5 pages)


Policy briefing: No One Turned Away briefing

Briefing on the Crisis campaign No One Turned Away

Download PDF (4 pages)


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