We normally hold two raffles a year, one in Spring and one in Summer. Tickets are priced at just £1 each with a range of cash prizes to be won.
If you have any questions about our raffles please contact our Supporter Services Team at email@example.com. They’d love to help.
If you feel you have a problem with gambling, and would like to request that Crisis excludes you from receiving gambling related marketing materials, you can simply complete our form.
To see the rules of our latest raffle please visit our raffle rules.
Any complaints regarding the raffle can be made directly to Crisis by contacting Ely Mukhwana, Supporter Care Manager, in the first instance:
Tel: 08000 384838
Post: Ely Mukhwana, 66 Commercial Street, London E1 6LT
Every complaint will be taken seriously and fully considered by Crisis in order that a satisfactory resolution can be achieved.
In the event that a satisfactory outcome can still not be reached:
- In accordance with the agreed protocol arranged on behalf of its members by the Lotteries Council, the matter will be referred to The Independent Betting Adjudication Service (IBAS), which acts as an impartial adjudicator on disputes that arise between gambling operators and their customers.
- The player will be provided with IBAS referral details.
- The outcome of IBAS intervention will be reported to the Gambling Commission.
Non-Remote Licence: 005009-N-303937-011. Remote Licence: 005009-R-329208-001. Responsible person Karen Hardy, Crisis, 66 Commercial Street, London, E1 6LT.
IBAS – Independent Betting Adjudication Service
Tel: 020 7347 5883
Post: IBAS, PO Box 62639, London EC3P 3AS
National Gambling Helpline: 0808 8020 133
Post: GambleAware, Pennine Place, 2a Charing Cross Road, London WC2H 0HF
Gambling Commission – regulates gambling in Great Britain
Tel: 0121 230 6666
Post: Gambling Commission, Victoria Square House, Victoria Square, Birmingham B2 4BP