Contact Us

Crisis Head Office

Crisis have Skylight centres and shops across the country, but our main office of operations is in East London.

66 Commercial Street
E1 6LT
Tel: 0300 636 1967
Email: enquiries@crisis.org.uk

Public Transport

Tube stations

The nearest tube stations are Aldgate East (District and Hammersmith & City), Liverpool Street (National Rail, Central, Circle, Metropolitan and Hammersmith & City) and Shoreditch High Street (Overground).


The number 67 bus goes down Commercial Street and stops just outside our offices.

For planning your journey on public transport please go to the Transport for London website.

Car parking

Go to Parkopedia for nearby parking spaces.

Get help

We can help if you are currently homeless or at risk of being homeless and near one of our Skylight Centres. Find your nearest centre from the dropdown menu below.

If you are not near any of our Skylight centres, this list of services from other organisations will help you find out how to get help.

During the Covid-19 pandemic, our buildings are closed or have very restricted access. We are providing most support remotely through phones or online where possible.



Direct enquiries

Supporter Services

Supporter Services are here to help you and answer any questions you might have about Crisis, our work or homelessness issues in general. If you are a Crisis supporter we can also update your personal details such as name and address; mailing and contact preferences; bank details on your direct debits.

Supporter Services:
08000 384838

Donations hotline:
08000 199099


Press Office

If you're a member of the press, please contact our media team. Our office hours are Mondays to Fridays 9.30am-5.30pm, and we can be contacted on our out-of-hours number at other times. Please visit the Media centre for our press releases and more information.

Press Office:
020 7426 3880



Our fundraising team are here to answer any queries you might have, whether they be questions about events or tips for fundraising.

You can also contact our regional fundraising teams.

020 7036 2879


Best Practice

The Best Practice Team is here to support internal Crisis teams and external organisations to set up and develop projects to end homelessness.

Best Practice Team:
020 7426 5685



To see our current vacancies and to apply for a role, please use our online recruitment portal.


Have a look at the volunteer roles available and contact us to find out how you can be part of ending homelessness.


Crisis at Christmas

Volunteering for Crisis at Christmas opens each October. However you can contact us at any time during the year.


General enquiries

If you still haven’t found the contact information you need to use the general
enquiries form below to send us a message. We’ll make sure it ends up with the
relevant department or person.


We hope that you won't want to make a complaint about Crisis, but if you do, please follow our complaints procedure.

Making a complaint