Good Place Lettings features on BBC’s The One Show

On Tuesday 20^th January social enterprise lettings agency ‘Good Place Lettings’ featured on BBC’s The One Show. As part of a report discussing innovative ways to tackle homelessness and housing inequality, the agency featured alongside national homelessness charity Crisis and award-winning agency Homes for Good in Scotland.

In the broadcast, Director of Good Place Lettings, Ben Rayner, highlights how Good Place Lettings is an agency with a difference, focusing on the needs of both the landlord and tenant – with the agency providing a bespoke tenancy support service that helps tenants set up bills, access support and thrive in their home and community.

Also featured in the report was Dave Auguste who, after being served an eviction notice by his landlord, sought help from Crisis and has since been housed by Good Place Lettings in a fantastic one-bedroom property in the Borough of Haringey. The property, which is being let at a rate affordable for people on housing benefit, provides a safe and secure home to Dave and has been life changing. Dave said: “It’s incredible. The word independence sums it up for me. I’ve never been in a better situation than I am now.”

Based on Brick Lane in London’s East End, Good Place Lettings has been established to help tackle housing inequality head-on by helping private rented sector landlords offer good quality homes for rent alongside responsible property management.

The business manages homes for landlords that are let at both market rent and affordable rental levels, including to people who receive housing benefit.

The agency is working closely with a network of socially minded landlords who share its vision of a rental market that works for everyone. While many tenancies will be let at open market rents, the model works for landlords who want to offer their properties to those who might otherwise be excluded from the private rental market, such as people recovering from a personal housing crisis, or on low incomes who often face being pushed out of their local areas.

Ben Rayner, Director of Good Place Lettings, said:

“What’s striking about the Good Place Lettings model is that it allows us to help and support people experiencing homelessness and on low incomes. But to be a sustainable social enterprise, we need to work right across the residential market and are actively seeking landlords letting property at the market rate. The major difference is that the fees you pay go towards something positive.

“With the Renters Rights Act coming into force, it’s the ideal time for landlords to work with a values-led agency that has the experience to make sure the right tenant/landlord relationship is struck up. This can make a lasting difference for everyone involved.

“If you’re a landlord interested in making a positive impact on the experience of private renting in London, please get in touch.”

As a Community Interest Company (CIC), profits generated by the agency will be reinvested into supporting people experiencing homelessness and on low incomes to find good quality, affordable homes in London.

The launch of Good Place Lettings has been made possible with vital funding provided from both Lloyds Banking Group and The National Lottery Community Fund.

Landlords and prospective tenants can get in touch with Good Place Lettings here.

ENDS

Notes to editors

The One Show’s Tuesday episode is available here: The One Show - 20/01/2026 - BBC iPlayer (1:50 in)

About Good Place Lettings

Good Place Lettings is here to bring care and responsibility to renting for both landlords and tenants, one home at a time. We are on a mission to build lasting, healthy relationships in the rental market. We want to ensure that every landlord finds their ideal partnership, and that every tenant finds a good place to call home.

We want renting a home to be a rewarding experience for every landlord and every tenant – one built on trust, fairness, and mutual respect. A good place with good people, where quality homes and great service are guarantees and everyone feels welcome.

About Homes for Good

Homes for Good is an award-winning social business, founded in 2013 with a mission to improve standards in the private rented sector. At that time, it was a brand-new concept in lettings and the first of its kind in Scotland – a letting agency operated as a social enterprise, prioritising ethics and values in its offering to landlords and tenants.

The Homes for Good approach to creating homes within the private rented sector combines a unique business model that blends earned revenue, investment and grants and includes tenancy support and engagement aimed at helping people who might otherwise not find a home in the private rented sector sustain their tenancy. Today, the group manages nearly 600 homes around Glasgow, the West and the South of Scotland, with 60% owned by the business and 40% managed on behalf of private landlords.

About Crisis

Crisis is the national charity for people facing homelessness across Wales, Scotland and England. We know that homelessness is not inevitable, and we know that together, we can end it.

We provide services directly to people experiencing homelessness, carry out research into the causes and consequences of homelessness, and campaign for the changes needed to end it.

About The National Lottery Community Fund

We are the largest community funder in the UK – community is at the heart of our purpose, vision and name.

We support activities that create resilient communities that are more inclusive and environmentally sustainable and that will strengthen society and improve lives across the UK.

We’re proud to award money raised by National Lottery players to communities across England, Scotland, Wales and Northern Ireland, and to work closely with government to distribute vital grants and funding from key government programmes and initiatives.  

As well as responding to what communities tell us is important to them, our funding is focused on four key missions, supporting communities to: 

1. Come together
2. Be environmentally sustainable
3. Help children and young people thrive
4. Enable people to live healthier lives.

Thanks to the support of National Lottery players, we distribute over £600 million a year through 13,000+ grants and plan to invest over £4 billion of funding into communities by 2030. We’re privileged to be able to work with the smallest of local groups right up to UK-wide charities, enabling people and communities to bring their ambitions to life.  

National Lottery players raise over £30 million each week for good causes throughout the UK. Since The National Lottery began in 1994, £49 billion has been raised and more than 690,000 individual grants have been made across the UK - the equivalent of around 240 National Lottery grants in every UK postcode district.