Skip to main content

Get involved with Crisis at Christmas in Newcastle

This winter make a difference and help someone as they build a life beyond homelessness.

This Christmas, people facing homelessness in Newcastle will need support. Crisis works at Christmas and all year round to support people in Newcastle to build lives beyond homelessness. 

Every year thanks to our Christmas appeal we offer much needed warmth, healthcare, food and company to people experiencing homelessness. 

This Christmas we will be providing a bespoke offer to members of Crisis Skylight Newcastle.   

  • We will be running a variety of fun, engaging and festive inspired sessions throughout December. Activities available will be an extension of our learning offer, including arts, cooking, crafts, and woodwork, as well as other social events such as a film club and a health and wellbeing day.  
  • There will be continued provision of our Information, Advice and Guidance service throughout December, including on Christmas Eve and Christmas Day. 
  • On Christmas Eve and Christmas Day, we will be delivering hot food and gift hampers to members from our hub. We will also have a welcoming space for any members who wish to come along to enjoy a hot meal with us. 

We will be working alongside a team of dedicated volunteers to help us deliver Crisis at Christmas in Newcastle. 

Get involved in your local area by attending a Crisis event, volunteering your time or supporting Crisis through fundraising or providing gifts for our guests.  Will you help start someone’s life beyond homelessness? 

Christmas in Newcastle FAQs

To attend Christmas as a guest in Oxford you must be signed up as a member with Crisis. If you would like Crisis’ support please speak to our reception team.

It’s great that you want to support us this Christmas! There are lots of opportunities to support us through fundraising or campaigning work. To find out more, scroll to the bottom of this page or click through to the Crisis this Christmas webpage.

Some of our roles require previous experience or qualifications and others do not.

Professional service volunteers, such as those completing health checks or haircuts will require the relevant qualifications and public liability insurance.

In some roles we may be looking for volunteers with experience of supporting people who are homeless or other vulnerable adult groups. Information about each role will be listed on our website and throughout your volunteer application form. Please check this information before applying to ensure you are applying for the most suitable role for you.

We would be delighted if you would like to volunteer year-round, please view our year-round volunteering opportunities here: Volunteer with Crisis | Crisis UK | Together we will end homelessness


Of course, you are welcome to volunteer in a new shift, location or a different role if we have space available.   

If you are feeling poorly we urge you to not volunteer until you are feeling better. 



The voice and expertise of people with lived experience is vital in ensuring our service is truly meeting the needs of our members. We encourage anyone with lived experience to apply for our volunteer roles.

We also involve members and people with lived experience of homelessness in opportunities across the organisation including our Experts by Experience panel. For more details, please speak to your local Volunteer and Involvement Lead.

We do not ask for references for Christmas volunteers.

At Christmas, due to the volume of volunteers recruited, we are unable to provide detailed references.  We will only provide a start and finish date for those who have completed a volunteering shift in the previous two years.  The only exception to this is for the lead/senior volunteers who work closely with Crisis and members of staff beyond the Christmas service delivery period.

Volunteers can claim expenses at the usual rate at Oxford.

Many of the roles in our services will require a disclosure check, (either basic or enhanced) - you will be able to see this on the role description. If the role does, we use a digital system to manage this and we will request and pay for it (where payment is needed).

If you have a criminal conviction, this does not automatically mean you cannot volunteer for us. However, we may need to ask you more about the conviction to be able to do a risk assessment and decide if you can or cannot volunteer.

We will be in touch after reviewing your application to invite you to an induction or interview depending on the role (this will be advised in the role description). 

You will receive an induction into your role ahead of your first shift, and there will be relevant e-learning available to you on My Crisis Volunteering.

If you need to access your volunteer account please visit My Crisis Volunteering. Here you can access information on your shifts, including if you need to cancel or amend them and any learning relating to your volunteering as well as update your contact details.

If you are concerned about someone who is rough sleeping please phone Streetlink on 0300 500 0914 or use the streetlink website.

If you are concerned about someone may be in temporary or unsuitable accommodation, please phone our reception (01865 263900) for advice or you can contact Shelter which also has an excellent advice line: 0808 800 4444