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Our Skylight Centres

Skylight Centres embody our unique approach to ending homelessness.

Every day in our Skylight Centres, people start their journey out of homelessness and into safe, secure accommodation. A physical lifeline for those of us with nowhere else to turn, our centres provide the support and skills people need to rebuild their lives.

Decades spent on the front line of homelessness have shown us that solving it involves a lot more than putting a roof over people’s heads. That’s why we take a holistic, personalised approach when working with our members.

By identifying each person’s needs, we can provide the specific support that will help them leave homelessness behind. We look for a suitable home and work together to build a life that enables them to keep it.

And with your support, you can ensure we’re here for as long as it takes to guide people through the journey out of homelessness.

Explore our Skylight Centres in the cutaway diagrams below.

This is where we end homelessness every day.

This unique visual guide brings to life the services available across some of our Skylight Centres. Each centre is unique and many of our centres also host services that work within the local community.

Click the images below to enlarge and learn more.

A section drawing of the ground floor of a Crisis Skylight Centre.

A member's journey out of homelessness begins on the Ground Floor with a warm welcome at reception and an initial chat with our Engagement and Assessment team. 
A section drawing of the first floor of a Crisis Skylight Centre.

On the First Floor members can access practical and emotional support with things like arranging viewing, maintaining a tenancy and budgeting. 
A section drawing of the second floor of a Crisis Skylight Centre.

Up on the Second Floor members can improve their health and wellbeing by using key facilities, such as optical and laundry services, and learning new skills, in music and art rooms. 
A section drawing of the top floor of a Crisis Skylight Centre.

Crisis staff provide a range of services to support members out of homelessness on the Top Floor. Our Structured Coaching and Intensive Case Management teams provide practical support one-to-one and work with people with more complex situations. 

“Crisis not only helped me with accommodation. They helped me find my way back to the right place where I really belong.” - Eva, former Crisis member

A gift in your Will makes a huge difference to the lives of people we support and will be hugely appreciated. Here are some examples of the impact you can have.

£1,034

could provide a year of one-to-one support and coaching from a Lead Worker, enabling someone to achieve their goals and build a life beyond homelessness.

£9,554

could provide two months of support from our Intensive Case Management Team, who work with people dealing with complex issues such as poor mental health and substance use

£16,000

could help 20 people secure somewhere to live with a deposit for a one-bedroom property

How you can support Crisis

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