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Collections guidance

Thank you so much for collecting for Crisis! Below is a step-by-step guide of things to consider for your collection.

1. Decide where you want to collect

This could be at work, school, a place of worship or your local high street. If you’re collecting on private property (e.g., shopping centres, train station forecourts), you’ll need written permission from the site holders or owners.

If you’re collecting on the street or 'house to house' (this includes visits to pubs, offices and factories), you’ll need written permission from your local authority or the Metropolitan Police if in London. Most councils have details of how to apply for a licence on their website. This process can take time so it’s important to plan ahead. If you have any questions or need any help with this, you can get in touch at

Anyone collecting in public must be over 16.

2. Let us know about your collection

If you haven’t told us already, email us at to let us know your plans. We can help with making sure you have the materials you need, like buckets, tins, and a letter of authorisation from Crisis to show you’re officially collecting on behalf of the charity.

3. Plan ahead

Make sure you wrap up warm if you’re collecting outside! If you’re collecting at work or school, let people know so they come ready to donate. You could even dress up in fancy dress to grab people’s attention and get as many donations as possible.

4. Have an amazing collection!

We don’t recommend shaking the bucket or collection tin but feel free to let passers-by know that you’re collecting for Crisis. You can only collect using closed tins or buckets, so please ensure yours are sealed with the sticker we provide.

5. Pay in your money

Once your collection is over, get in touch at and we’ll let you know how you can pay in the money you’ve collected.