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Thank you for making a difference

Thank you for being part of the Crisis community and for your commitment to help end homelessness for good.  

Your continued kindness and generosity help keep our Crisis Skylight centres running and ensures people at risk of experiencing homelessness can rebuild their lives.  

Without your support, stories like Massimo’s would not be possible.  

Update on Massimo’s story

After facing homelessness and the deep emotional impact of losing his mother, Massimo turned to Crisis at a time of great despair. With the help of his Lead Worker, Fiona, he found not only a safe and secure home, but the strength to rebuild his life. 

Thanks to your support, Massimo now lives in a bright, spacious room in East London. Having a place to call home has restored his confidence, sense of dignity and physical wellbeing. He’s also been training as a barista and is exploring opportunities to start a small catering business, using the skills he gained from years in hospitality. 

Massimo continues to give back, volunteering at Crisis at Christmas and in our Peckham shop. He says, “Having a home in comparison to rough sleeping is indescribable.” 

He credits Crisis and supporters like you, with helping him through the most difficult time of his life: 

“I told Fiona very clearly, I don’t think I would have made it without her and without Crisis.” 

Massimo’s journey is just one example of the incredible difference your generosity makes. Because of you, a brighter, safer future is possible.  

Massimo can now have a normal life...

 

How your support helps people out of homelessness

When someone comes to Crisis for help out of homelessness, they receive a warm welcome from a member of our Engagement and Assessment team. 

We talk through their situation and make sure that anyone who would benefit from services, support and advice elsewhere are signposted and referred. When we are best placed to help, we rapidly allocate a Lead Worker and they become a Crisis member. Massimo, former Crisis member shared: 

“When I first came into Crisis, I was so depressed. I was consumed. I found the welcoming. I remember I spoke to José; he was the first one to speak to me. He spoke to me, I felt already much better.”  

At our Skylight centres, Lead Workers work side by side with members to create unique plans that address their specific needs – from finding stable homes to accessing healthcare, gaining qualifications or securing employment. Massimo, former Crisis member shared: 

“When I went to Crisis and I spoke with Fiona (my Lead Worker) she made me feel like I had hope, she was very understanding. She made me feel like she cared. I stayed in touch with her to try and do all sorts of other things, and I am happy I did that, because otherwise I don’t know how I would have ended up.” 

Crisis members can engage with our learning and skills programmes while working with their Lead Workers. Programmes include vocational training, technical qualifications and equipment to help someone find their way back into employment.  

Crisis members can also take part in arts and wellbeing sessions, and practical sessions to help with finding, securing, and maintaining a home. 

Massimo’s Lead Worker, Fiona, helped him to find a job. He shared:  

“Through Crisis, Fiona gave me the chance to go and work at the Ivy Café, Black Kings. Then when she saw that the job didn't go well, she didn't blame me and then she found me a place at Change Please. She was always so helpful. She made me meet so many people. She gave me a life.” 

The goal of all our work with Crisis members is for them to find a safe, decent, and affordable home. Massimo’s found a place to call home thanks to the support of his lead worker, he told us: 

“Crisis did a great job, I mean they found me the place, they gave me the deposit and – it is a private rental. Aside from the deposit and the rent, Fiona got me the bed and the mattress, a lot of things, the cutlery, all the things I needed actually.” 

 

Get in touch

If you have questions about our work, your donations or the way we communicate with you, do not hesitate to contact Élise Lindron, who will be happy to help with any questions you have.

Élise Lindron, Stewardship Executive

Phone: 07977 067694

Email: elise.lindron@crisis.org.uk

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