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Regular Donation

Setting up your Direct Debit

In order to set up a Direct Debit instruction online, you must be the account holder of a personal bank or building society account. If you are not the only required signatory on your account or you would rather send us a paper version you can download one here. and return to:

Supporter Services, Crisis, 66 Commercial Street LONDON E1 6LT

Please tick to confirm you are the account holder

* I am the account holder and only person required to authorise Direct Debits from this account.

Your information

We will use your email to send you an acknowledgment of your donation.

May we contact you?

Your support means a lot to Crisis. Together we can do amazing things to end homelessness and transform lives.

By post

It is important for us to be able to contact you by post to administer your gift and acknowledge your support. Also, we would like to let you know more about the work of Crisis and how you can help end homelessness through donating, fundraising, campaigning and volunteering. However, if you would rather not receive such information by post, please let us know by calling 08000 38 48 38 or emailing mydetails@crisis.org.uk. Please see our privacy policy.

Email and phone

We'd also love to stay in contact by email, phone and text to let you know about the work of Crisis and how you can help end homelessness through donating, fundraising, campaigning and volunteering. Please see our privacy policy.

Please tick the boxes below to let us know you are happy to hear from us in this way:

Direct Debit details

DDHNYMDC01XYDH

Gift aid

* A personal donation is from one individual and not a collection.

Bank details

Once you've entered your sort code & account number, we'll look up your bank & branch name for you


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806227

This Direct Debit will appear on your bank statement as Crisis UK

Instruction to your Bank or Building Society

Please pay Crisis Direct Debits from the account detailed in this Instruction subject to the safeguards assured by the Direct Debit guarantee. I understand that this Instruction may remain with Crisis and, if so, details will be passed electronically to my Bank/Building Society. Banks and Building Societies may not accept Direct Debit Instructions for some types of account.

Review details

Direct Debit guarantee

The Direct Debit safeguards and guarantees apply.

  • This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits
  • If there are any changes to the amount, date or frequency of your Direct Debit Crisis will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request Crisis to collect a payment, confirmation of the amount and date will be given to you at the time of the request
  • If an error is made in the payment of your Direct Debit, by Crisis or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society
  • If you receive a refund you are not entitled to, you must pay it back when Crisis asks you to
  • You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.

Crisis fundraising promise

  • Your donation will help fund and support our year-round work with homeless people
  • Providing your email, phone number and address will help us keep you updated on our work and how you can help us end homelessness
  • We will respect your wishes at all times and we recognise that each and every one of our supporters is at the heart of Crisis - we simply could not do the work we do without you
  • Please see our Privacy Statement also how we use your data at www.crisis.org.uk/privacy
  • We will never sell your personal data or swap it with any other organisation and we will use your details in accordance with the Data Protection Act 2018
  • We abide by the rules of the Fundraising Regulator and are honest, respectful and accountable to our supporters

Contact us

If you have any queries about your support, would like to change the way we communicate with you or are dissatisfied in any way, please contact our dedicated Supporter Services team.

Call us on: 08000 38 48 38

Send an email to: supporter.helpline@crisis.org.uk

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