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Crisis Consultancy Service

Working with ambitious local areas to demonstrate that homelessness can be ended

We exist to end homelessness, not manage it. That’s why we offer a full breadth of services required to help transform systems and services, backed up by our unrivalled specialist knowledge of the sector. 

We are a values-led consultancy service and know that sustainable change takes time. We will be available to our clients to provide further support, share knowledge, and collaborate to ensure our work creates long-lasting change and impact. 

Please get in touch to discuss how we can help your local area or organisation. Sign up to our mailing list to keep up to date with our latest projects, news and resources. 

What our customers say


“Working with crisis opened my mind to some extent to different ways of thinking and approaching the ways we work. It gave us the confidence to try new things, to consider strengths-based approaches, and to explore PIE and reflective practice. Also, to challenge us to remember to keep the customer at the heart of what we do, regardless of other pressures and challenges, and to maintain focus on 'the spirit of the Act'."  
Team Manager, Housing Solutions 
Sheffield City Council 

Connect with us

Joe Kane-Smith

Best Practice Consultancy Manager

Lisa Naylor

Local Authority Practice Consultant

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Our work

Our insights

Findings from the final report of Crisis's 4 year research into the implementation of the Homelessness Reduction Act in England. The report is based on 1,434 surveys and 161 in-depth interviews across 6 local authority areas


February’s practice exchange of our local authority network focussed on customer communication, providing great insights and ideas for improvement


We have transitioned from our two-year partnership with five local authorities to establish a wider practice network that will benefit from and inform the next phase of our work


Current projects

To Do

In Progress


Get in touch


Bloom accredited supplier