Volunteer at Crisis at Christmas in Coventry

Crisis at Christmas provides a meaningful and enjoyable experience for our guests throughout December and makes a real difference to people experiencing homelessness. Our volunteers are a key part of making this happen. We're looking for passionate people to support members throughout the festive period by providing health and wellbeing services, creative activities, a friendly face to talk to and of course, by cooking up a delicious hot Christmas dinner. We strive to ensure that our services are welcoming, remain relevant and are fully accessible to everyone that we help and support. We are particularly welcoming of volunteers from diverse and other marginalised communities, as this helps us ensure the best experience for those that we are here to help. People who have lived experience of homelessness are also particularly welcome to apply.

Healthcare Professionals

Qualified healthcare professionals to offer treatment and advice.


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Wellbeing and Fitness

** ALL OUR ROLES ARE NOW FULL- THANK YOU FOR YOUR INTEREST** We're looking for people to provide...


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Transport Volunteers

Food delivery and providing chauffeur services to our guests


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General Volunteers

Our general volunteers help to sort donations and pack gift bags for our members.


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Activities & Entertainment

Entertain and creatively engage our guests.


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Photography Volunteers

Our volunteer photographers will capture photos and video at our Christmas celebration events.


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Your Christmas questions answered

Absolutely! We’ll still require lots of volunteers to support our online offer, creation and delivery of food parcels and wellbeing packs. As always we will need volunteers, and their skills and talents to ensure this Crisis at Christmas is a success for our guests.

In some areas we are beginning the volunteer recruitment process through a process of invitation.  We suggest that you come back on a daily basis to check if more volunteer roles are available.

Yes! There’s lots you can still do to support us both at Christmas and with our year-round work. Visit our volunteer portal to find out more about year-round volunteering opportunities and search for roles. There are also loads of opportunities to support us through fundraising or campaigning work. To find out more, go to https://www.crisis.org.uk/crisis-this-christmas/

The health and safety of guests, volunteers and staff is paramount, and Crisis will continually review the latest government guidance and implement recommendations. Where volunteers may come into contact with our guests at Christmas, they will be provided with the necessary PPE and recommended social distancing will be enforced. All volunteers will be provided with the appropriate training for their role to ensure they are aware of the safe but supportive approach we will take to engaging with our guests.

The changes needed to run Christmas this year will mean our usual recruitment process will be different in places. While some roles are likely to be recruited for in the usual way, for many we will be getting in touch directly with our most experienced volunteers initially. We will still be using the applications system to accept applications and apply for shifts in the usual way, so please look at the volunteer roles we now have available.

More than ever this year we need to know exactly who is volunteering with us where in order to ensure everyone’s safety, so if you’d like to volunteer with someone make sure you sign up via the applications system.  If you’d like to volunteer at the same time as someone else who is signed up you can get in touch to let us know and we will accommodate this where possible, but cannot make any guarantees.

We do have working from home (or anywhere!) roles this year. Depending on your skills you could be a Connection Volunteer making wellbeing calls or a Remote Advice Volunteer, providing advice based on British law) to guests staying with Crisis at Christmas.

You can find out more about these roles here