Volunteer for Crisis at Christmas in Birmingham

We will review your application to see if the role is suitable for you. Following this, you will receive an email update with the outcome.

We host a mandatory induction for all our Christmas volunteers which is delivered online and in person. You will also have access to e-learning to complete.

If you are currently experiencing homelessness, please get in touch with the Skylight to sign up as a member.

You can do this by calling our office on 0121 348 7950.

Please email ccbirmingham@crisis.org.uk if you want to donate to us, or visit our Amazon Wishlist: https://amzn.eu/3X5bJGn

Please contact ccbirmingham@crisis.org.uk with any queries.

If you notice someone you think might be homeless, please contact StreetLink on 0300 500 0914 or via their app. If you know this individual, you can also pass on the details of Crisis Skylight Birmingham.

The voice and expertise of people with lived experience is vital in ensuring our service is truly meeting the needs of our members. We encourage anyone with lived experience to apply for our volunteer roles.

We also involve members and people with lived experience of homelessness in opportunities across the organisation including our Experts by Experience panel. For more details, please speak to your local Volunteer and Involvement Lead.

Some of our roles require previous experience or qualifications and others do not.

Professional service volunteers, such as those completing health checks or haircuts will require the relevant qualifications and public liability insurance.

In some roles we may be looking for volunteers with experience of supporting people who are homeless or other vulnerable adult groups. Information about each role will be listed on our website and throughout your volunteer application form. Please check this information before applying to ensure you are applying for the most suitable role for you.

We do not ask for references for Christmas volunteers.

At Christmas, due to the volume of volunteers recruited, we are unable to provide detailed references.  We will only provide a start and finish date for those who have completed a volunteering shift in the previous two years.  

The only exception to this is for the lead/senior volunteers who work closely with Crisis and members of staff beyond the Christmas service delivery period.

At Christmas, due to the volume of volunteers recruited we are unable to cover expenses.

Many of the roles in our services will require a disclosure check, (either basic or enhanced) - you will be able to see this on the role description. If the role does, we use a digital system to manage this and we will request and pay for it (where payment is needed).

If you have a criminal conviction, this does not automatically mean you cannot volunteer for us. However, we may need to ask you more about the conviction to be able to do a risk assessment and decide if you can or cannot volunteer.

Of course, you are welcome to volunteer in a new shift, location or a different role if we have space available.  

It’s great that you want to support us this Christmas! There are lots of opportunities to support us through fundraising or campaigning work.

To find out more, click on our Other ways to support buttons below or visit the Crisis at Christmas webpage.   

If you are feeling poorly we urge you to not volunteer until you are feeling better.

As we prioritise the health of everyone, volunteers who display any symptoms will be asked to leave their shift.

Unfortunately, due to the limitations placed on us by our insurance, we are unable to offer volunteering opportunities to those not based in the UK.