Volunteer at Crisis at Christmas in Newcastle

Crisis at Christmas is a unique volunteer lead event that provides immediate help for people experiencing homelessness and people on their own at a critical time of year. By volunteering with Crisis you can make a real difference to people's lives and experience over the Christmas period. This year, Christmas will look different, but different but in a good way! We will have a number of wellbeing events and activities throughout December leading up to our three day main event on Christmas Eve, Christmas Day and Boxing Day where we will be doing a hybrid event of both deliveries and in person events. We will be providing a freshly cooked hot meal, a gift hamper, entertainment, information, advice and guidance and much much more! We have volunteer roles available throughout November, December, and some into January. Our main event will be held on Christmas Eve, Christmas Day and Boxing Day.

Volunteer at Crisis at Christmas in Newcastle


A role where we are looking for outgoing, confident, chatty volunteers to get the conversation st...

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With a lot of deliveries and logistics to coordinate, we are looking for enthusiastic, logical vo...

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Entertainment and Activities

We are looking for friendly and outgoing volunteers to lead a variety of entertainment and activi...

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Health and Wellbeing

We are looking for health professionals who can help with our health and wellbeing day on the 20t...

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Driver Roles

We are looking for delivery drivers to deliver hot food and gift hampers to our guests and also d...

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Help prepare delicious meals for our guests.

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Donation Sorting & Warehouse

Our warehouse is positively brimming with donations over Christmas and we are looking for a team...

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Your Christmas questions answered

Absolutely! We’ll still require lots of volunteers to support our online offer, creation and delivery of food parcels and wellbeing packs. As always we will need volunteers, and their skills and talents to ensure this Crisis at Christmas is a success for our guests.

In some areas we are beginning the volunteer recruitment process through a process of invitation.  We suggest that you come back on a daily basis to check if more volunteer roles are available.

Yes! There’s lots you can still do to support us both at Christmas and with our year-round work. Visit our volunteer portal to find out more about year-round volunteering opportunities and search for roles. There are also loads of opportunities to support us through fundraising or campaigning work. To find out more, go to https://www.crisis.org.uk/crisis-this-christmas/

The health and safety of guests, volunteers and staff is paramount, and Crisis will continually review the latest government guidance and implement recommendations. Where volunteers may come into contact with our guests at Christmas, they will be provided with the necessary PPE and recommended social distancing will be enforced. All volunteers will be provided with the appropriate training for their role to ensure they are aware of the safe but supportive approach we will take to engaging with our guests.

The changes needed to run Christmas this year will mean our usual recruitment process will be different in places. While some roles are likely to be recruited for in the usual way, for many we will be getting in touch directly with our most experienced volunteers initially. We will still be using the applications system to accept applications and apply for shifts in the usual way, so please look at the volunteer roles we now have available.

More than ever this year we need to know exactly who is volunteering with us where in order to ensure everyone’s safety, so if you’d like to volunteer with someone make sure you sign up via the applications system.  If you’d like to volunteer at the same time as someone else who is signed up you can get in touch to let us know and we will accommodate this where possible, but cannot make any guarantees.

We do have working from home (or anywhere!) roles this year. Depending on your skills you could be a Connection Volunteer making wellbeing calls or a Remote Advice Volunteer, providing advice based on British law) to guests staying with Crisis at Christmas.

You can find out more about these roles here