Services and interventions

There are a wide variety of services and interventions for homeless people in the UK. Research and evaluations of these are vital as they demonstrate what works and how better practice and support can be developed.

If homelessness is to be ended, this information needs to be used to ensure that policy and practice are directed by knowledge of what works and what does not.

Single homelessness support

Support for single homeless people is predominantly delivered by third sector organisations. Many interventions and evaluations have been instigated and funded by government. For example:

Statutory support often excludes single homeless people with services differing greatly across the UK. There is evidence to suggest that homeless people are turned away from support and find it difficult to access housing and services to end their homelessness. (Nations Apart, 2014 and Turned Away, 2014). 

Centre for Homelessness Impact

To achieve the goal of ending homelessness we also need to understand what works in order to address the issue through evidence and data. This needs to involve making funding and investment decisions on solutions that have a positive impact on addressing homelessness.

The aim of the proposed Centre for Homelessness Impact is to be a force for evidence-based change to tackle homelessness. The Centre will strengthen insight into what works, pushing for interventions to be evaluated, to raise awareness about the need to use evidence and data to make better decisions.

See the feasibility study Ending homelessness faster by focusing on ‘what works’, 2017 on how this will be achieved.

Evaluations of Crisis services

Crisis Skylights provide holistic support for housing, education, training and employment, health and arts based activities across Great Britain. A series of evaluations have been undertaken to assess the effectiveness of the Skylight model and to improve the outcomes for people who use these services.

A longitudinal evaluation of the Skylight model showed that one to one support and education can deliver progression into paid work. Improvements to mental health, self-esteem and wellbeing were made but outcomes were more uneven than progression into paid work. Improvements in housing security were also delivered but challenges existed in high pressure housing markets (Crisis Skylight: Final Report, 2017).


Crisis research

Talking about homelessness: Introduction to framing

Based on research with more than 10,000 people in the UK, this video series from The FrameWorks Institute explains what framing homelessness is, why it matters, and how you can put framing tools and techniques into practice yourself.

Crisis Housing Support Evaluation (2020)

Crisis’ Evaluation team conducted an evaluation into the housing support offer in our Skylights....

A Foot In The Door: Experiences of the Homelessness Reduction Act (2020)

This is the interim report of Crisis 3 year research in to the implementation of the Homelessness...

Scrap the Vagrancy Act (2018)

This report looks at the case for repealing the Vagrancy Act 1824 in England and Wales.  Overvie...

Brent Council's Online System (2019)

This report presents the findings from a peer research led project by Crisis Brent. It explores the experience and impact of Brent council’s digital by default approach housing and homelessness support and advice.

2019 begins with public debates about the role of public policy in creating and solving homelessn...