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Services and interventions

There are a wide variety of services and interventions for homeless people in the UK. Research and evaluations of these are vital as they demonstrate what works and how better practice and support can be developed.

If homelessness is to be ended, this information needs to be used to ensure that policy and practice are directed by knowledge of what works and what does not.

Single homelessness support

Support for single homeless people is predominantly delivered by third sector organisations. Many interventions and evaluations have been instigated and funded by government. For example:

Statutory support often excludes single homeless people with services differing greatly across the UK. There is evidence to suggest that homeless people are turned away from support and find it difficult to access housing and services to end their homelessness. (Nations Apart, 2014 and Turned Away, 2014). 

Centre for Homelessness Impact

To achieve the goal of ending homelessness we also need to understand what works in order to address the issue through evidence and data. This needs to involve making funding and investment decisions on solutions that have a positive impact on addressing homelessness.

The aim of the proposed Centre for Homelessness Impact is to be a force for evidence-based change to tackle homelessness. The Centre will strengthen insight into what works, pushing for interventions to be evaluated, to raise awareness about the need to use evidence and data to make better decisions.

See the feasibility study Ending homelessness faster by focusing on ‘what works’, 2017 on how this will be achieved.

Evaluations of Crisis services

Crisis Skylights provide holistic support for housing, education, training and employment, health and arts based activities across Great Britain. A series of evaluations have been undertaken to assess the effectiveness of the Skylight model and to improve the outcomes for people who use these services.

A longitudinal evaluation of the Skylight model showed that one to one support and education can deliver progression into paid work. Improvements to mental health, self-esteem and wellbeing were made but outcomes were more uneven than progression into paid work. Improvements in housing security were also delivered but challenges existed in high pressure housing markets (Crisis Skylight: Final Report, 2017).


Crisis research

'I won't last long in here': Experiences of unsuitable temporary accommodation in Scotland (2018)

This report presents the findings of a survey exploring the experiences of people living in unsuitable temporary accommodation in Scotland.

Implementing Housing First across England, Scotland and Wales (2018)

This piece of work was jointly commissioned by Crisis and Homeless Link to review and analyse existing evidence in order to identify what is needed to support the implementation of Housing First across Great Britain.

Crisis responds to Homelessness in Scotland: 2017-18 Statistics

The Scottish Government has for the first time published its own figures revealing the average time someone spends in temporary accommodation.

Assessing the costs and benefits of Crisis’ plan to end homelessness (2018)

Crisis commissioned PricewaterhouseCoopers LLP (“PwC”) to estimate the expected costs and benefits of achieving its plan through the different combinations of interventions (solutions) which Crisis has identified are necessary to address and prevent homelessness.

Everybody In: How to end homelessness in Great Britain (2018)

This plan outlines the evidence-based solutions that can end homelessness in Great Britain, built round the belief that everyone should have – and is ready for – a safe, stable place to live.

A rapid evidence assessment of what works in homelessness services (2018)

Crisis commissioned the Social Care Institute for Excellence to produce a rapid evidence assessment (RAE) to understand what services work, to address and end homelessness, and to assess the quality of evidence that exists in published studies.