Volunteer for Crisis at Christmas

We are currently planning for our 2020 Christmas offer, but due to the coronavirus outbreak there will be significant changes to the way in which we deliver services and how volunteers will be able to support us during Christmas. 


The welfare and safety of our guests is our most important priority and has been at the forefront of all of our planning and decision making. 

Volunteers are at the heart of what we do, and this year will be no different. Sadly, because of the changes needed in order to keep everybody safe this year, we will require significantly less volunteers both in London and the other regions of Great Britain. Although we won’t require the same numbers, we will of course still depend on the support of volunteers to deliver our offer this year. 

In London, we will be relying on a much smaller number of very experienced volunteers who have been involved with the project for many years. We are working with the shift teams and service organisers to identify these people and will be in touch in due course. 

We will be updating this page with further information on volunteer recruitment for London and other regions in the coming weeks. 

We have produced a FAQ document for London and regional volunteers with more detail which can be accessed below: 

2020 London Christmas Volunteer FAQ

2020 Regional Christmas Volunteer FAQ

We will be hosting a live webinar to answer questions you may have soon.

Register to join the webinar